Pen Tray

Delivery Policy

Please bear in mind that all the aforementioned information is based on the premise that our products are Personalized and Customized according to the orders placed by the customer. All alterations are made after being approved by the customers.

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using Bank Transfer, Easy Paisa or Jazz Cash

Delivery Location

We ship globally.

Delivery Time

Unless there are exceptional circumstances, we make every effort to fulfill your order within 5 business days of the date of your order. Business day mean Monday to Saturday, except holidays. Please note we do not ship on Sundays. Date of delivery may vary due to carrier shipping practices, delivery location and method of delivery. An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order.

Shipping Costs

We charge PKR 270/- as delivery charges, on all orders below PKR 2000. Orders above PKR 2000 have free delivery, as in the company bears the delivery charges.

In case of missing the parcel on the first attempt and asking to reship it, there are additional charges of Rs 270 as delivery charges for second attempt of delivering.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at +923014962880

 Questions

If you have any questions about the delivery and shipment or your order, please contact us on WhatsApp at +923014962880